Next Generation Guest Intelligence
Thousands of hotels in 90+ countries rely upon ReviewPro to improve guest satisfaction and increase revenue.
ReviewPro enables hoteliers and restaurateurs to increase guest satisfaction and grow revenue by proactively managing and improving their online reputation.
The company's suite of web-based tools, including the Revenue Optimizer, Advanced Guest Satisfaction Survey solution and Hotel Analysis Reports, provide the analysis, customer intelligence, competitive benchmarking and reporting needed to help hospitality professionals maximize their organization’s performance.
ReviewPro aggregates hundreds of millions of reviews in 40+ languages from more than 100 review sites, online travel agencies (OTAs) & all major social media platforms.
ReviewPro aggregates hundreds of millions of reviews & social media mentions, in 45+ languages, on 100+ of the most relevant OTAs, review websites and social media platforms.
|Impact of Reviews on Revenue|
|92%||of travelers indicate that their decisions are highly influenced by reviews & other user generated content.|
|38||The average number of websites travelers visit before booking a trip.|
|(Expedia Media Solutions/Compete)|
|53%||of consumers say they won’t book a hotel if it has zero reviews|
|68%||of customers will book a room at a property that responds to reviews over a hotel that does not|
|33%||of travelers changed their primary choice during the booking process after using social media and review sites|
|(World Travel & Tourism Council)|
|11%||The percentage by which a hotel can increase its pricing while maintaining the same occupancy or market share if it improves its review scores by 1 point on a 5-point scale|